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Online Feedback or Questions

Please note our Support hours are:

Office Hours: Mon-Fri 5am -3:30pm GMT, Sat 8am -2pm GMT
After Hours: Mon-Fri   4pm - 0am GMT

Should you like to discuss pricing or have any other sales related query, please contact our sales desk at sales@bulksms.com.

Other Contact Methods

E-mail | support@bulksms.vsms.net
Note to registered users: Please include your Username in the email.

Phone Numbers:

• +27 21 528 3420 (Cape Town, SA)
• +44 845 301 6857 (London, UK)
• +1 347 417 5903 (NY, USA)

Fax:

• +1 512 716 8006 (USA)
• +27 21 552 2848 (Cape Town, SA)

SMS | +27 82 887 2376 (After hours sms fault report only!)

After Hours Phone Numbers:

• +27 83 644 0641 (Cape Town, SA)
• +44 207 870 2783 (London, UK)
• +49 7071 8604 29 (Germany)

Technical Notifications

To be notified of technical changes and outages, please join our Technical Notifications List (recommended for all developers, integrators and high volume users).

Network Coverage Updates

At BulkSMS we are constantly striving to ensure that we use the best possible delivery routes for the SMS messages that you send out. This may affect the delivery cost, especially when sending to international numbers. To be updated of any changes in our delivery costs, please sign up for our Coverage Change Notification email.

Unwanted Messages

If you have received an unwanted text/sms message from bulksms.net click here.